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Access life-changing medicines across the globe

In advanced cancer care, every moment counts for patients. RLTSchedule streamlines the referral, scheduling, and ordering process through our user-friendly digital platform, ROME.

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Novartis
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Welcome to ROME

ROME is your unique one-stop radiopharmaceutical ordering platform to efficiently order, manage, and track all of your radioligand imaging (RLI) and radioligand therapy (RLT) products and needs.

Convenient, fast, and user-friendly, ROME can handle orders from multiple production centers, the capacity to manage complex and varied doses, and the ability to optimize RLT supplies across countries. It is an easy entry point to our sophisticated global logistics chain.

In such a time-critical environment, ROME speeds up the ordering process and simplifies complex systems at every opportunity, making life easier for you. Creating a smooth and swift delivery experience for customers, ROME is our advanced ordering system for advanced cancer care.

On-demand therapy ordering and management

Efficiently and conveniently place and manage orders for Novartis RLT therapies 24/7 online.

A 360 view of what you need

Enabling you to check product availability and your existing orders side by side.

Built-in flexibility

Allowing you to place, modify, or cancel orders at the time you need, so you can focus on your patients.

Always listening

We created our online order management system by listening to your needs. Now, new features are frequently added based on your feedback.

We are committed to simplifying the process for both prescribers and treatment centers, ensuring that patients receive the care they need without delay.

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How to create an account in ROME

You can set up an account online in just a few steps:

1. Complete a simple application form online

You will be asked to provide a few details, like your name, email, contact information, and name of your institution and permissions, so we can determine who you can view and create orders for.

2. Confirm your account and set your password

We will email you an invitation to create a password and confirm your account registration. The link is valid for 14 days.

3. Log in to ROME

Visit https://rome.rltcare.com and sign in with your details to be taken directly to your dashboard.

Create your account online

How to place an order

From ordering and processing to shipping and delivery, ROME eradicates supply-chain issues and ensures global, logistical efficiency.

1. Start your order

Whether your order is commercial, for the Patient Assistance Program (PAP), research, or test calibration, begin the ordering process simply by selecting “New Order.”

2. Decide which dose

ROME enables you to order the first dose or subsequent doses at the same time. Although the process differs slightly, the system and steps are easy to access, with guidelines in our user manual.

3. Enter details

You will be asked for product and patient information and given clear, color-coded availability for appointment and injection dates and times.

4. Order approval

Depending on your location, product availability, and delivery requirements, your order will be automatically approved or passed on to the relevant team for processing.

5. Status confirmed

Once you have confirmed your order, your status will appear as “Open” or “Open Awaiting Approval.” If your order cannot be approved, you will be invited to speak to our team. 

6. Order confirmed

A confirmation email will be sent to you and your team with a summary of all the details you need—from sales order and patient reference numbers to dosing and delivery dates.

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Customer service information

Novartis customer care teams can help with and guide you through your account registration and ordering questions.

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Our all-encompassing service designed to simplify the adoption of RLT and minimize time to treatment

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Get in touch

Our dedicated RLT specialist teams aim to streamline care coordination and alleviate uncertainty, ensuring you and your patients feel confident and supported every step of the way.